Effective Date: June 10, 2026

Welcome to Hieline Medical. By accessing and using our website (hielinemedical.com), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please discontinue use of the website.

Intellectual Property Rights

All content on this website, including text, graphics, images, logos, and other materials, is the property of Hieline Medical or its content providers and is protected by U.S. and international copyright and intellectual property laws. Any unauthorized reproduction, distribution, or modification of this content is strictly prohibited.

Use of the Website

This website is intended for informational and lawful purposes only. You agree not to misuse the website or engage in activities that may harm, disrupt, or impair its functionality, including but not limited to:

• Uploading or transmitting viruses or malicious code
• Attempting to gain unauthorized access to our systems
• Using automated tools (such as bots or crawlers) without permission

Text Messaging (SMS) Terms

Hieline Medical may send and receive text messages with you at the mobile number you provide. We use text messaging only for customer service and order related communication. We do not use text messaging for marketing or promotional campaigns.

How you give consent. You agree to receive text messages from Hieline Medical when you text our business number 214-227-2222 first, or when you give us your mobile number and your permission to text you, either in person at our Plano showroom or over the phone. Consent to receive text messages is never a condition of buying or renting anything from us.

The messages we send relate to:

• Replies to questions you send us
• Order and rental confirmations
• Delivery and pickup scheduling
• Repair and service updates
• Other communication related to your account, order, or service request

Message frequency. Message frequency varies based on your interaction with us. Message and data rates may apply, depending on your mobile carrier and plan.

To stop messages, reply STOP at any time. After you send STOP, we send one confirmation message and then stop texting you, unless you have separately asked us to text you about something specific. To opt back in, text START or contact us. For help, reply HELP or call 214-227-2222.

Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your carrier and is not guaranteed. Supported carriers include, but are not limited to, AT&T, Verizon, and T-Mobile.

For details on how we handle the mobile information you share with us, see our Privacy Policy.

User-Generated Content

Users may submit reviews, comments, or feedback, provided the content is lawful, respectful, and does not infringe upon the rights of others. Hieline Medical reserves the right to monitor, edit, or remove user submissions that violate these standards.

Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. These links are provided for convenience only and do not imply endorsement. Hieline Medical is not responsible for the content, accuracy, or practices of any linked sites.

Disclaimers

The website and its contents are provided on an “as is” and “as available” basis. Hieline Medical makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the information presented. We do not guarantee that the website will always function without interruptions or errors.

Limitation of Liability

To the fullest extent permitted by law, Hieline Medical shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, use of, or inability to use this website or any linked resources.

Indemnification

You agree to indemnify and hold harmless Hieline Medical, its affiliates, employees, and agents from any claims, damages, or expenses arising out of your use of the website or violation of these Terms of Use.

Changes to the Terms

Hieline Medical reserves the right to update or modify these Terms of Use at any time without prior notice. Any changes will take effect immediately upon posting to this page. Continued use of the website after modifications constitutes acceptance of the revised terms.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Collin County, Texas.

Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us:

Hieline Medical
720 F Ave, Ste 101
Plano, TX 75074

Email: support@hielinemedical.com
Phone: 214-227-2222