A woman working on a laptop at home with her WHILL power wheelchair beside the sofa

Shop the Plano store

Try it, then take it home.

Our Plano store sells scooters, power chairs, wheelchairs, lift chairs, walkers, and bathroom safety equipment. Try it on the floor, or order on hieline.com. We ship to your home, or bring it to the store and put it together for you at no extra cost.

  • On the floorTry before you buy
  • Ordered onlineShipped home or store pickup
  • PaymentCash pay or CareCredit
  • Call or text 214-227-2222

Who shops with us

Buying for yourself, or for someone you love.

  1. For yourself

    Sit in it, drive it, and decide for yourself. We give you the specs and the honest answers, and the choice stays yours.

  2. For a parent or partner

    Bring them along. Choosing together is easier when you can both see and try the equipment.

  3. For the people you care for

    Caregivers and home care staff can order to the store and pick up on their own schedule.

How buying works

Simpler than you think.

  1. Try it

    Sit in it or drive it on the showroom floor. Call ahead and we will have a specific model charged and ready.

  2. Order anything

    Buy what is on the floor, or order almost anything on hieline.com online or by phone.

  3. Ship it or pick it up

    We ship your order to your home, or bring it to the store and put it together for you at no extra cost.

  4. Learn how it works

    Before you take it home, we show you how to use it, charge it, and fold it.

Common questions

Before you buy.

Is everything on hieline.com in the store?

No. The store has room for a selection of our most popular categories. Anything else can be shipped to your home, or brought to the store and put together for you at no extra cost. Vehicle lifts need installation, so they cannot come to the store.

Is everything in the store on hieline.com?

Most of it is. Now and then a floor model is not listed online, and display models are sometimes on sale in the store. Ask us when you visit.

Do you take insurance or Medicare?

No. Hieline Medical is cash pay, so there is no paperwork or approval wait. Financing is available through CareCredit.

Can I return something I bought?

Most items can be returned under the Hieline returns policy. Ask us before you buy if you are unsure.

Not sure what you need?

Talk to a real person first.

Call or text the store and we will help you narrow it down, then check if it is on the floor.

Call or text 214-227-2222