Resident Solutions—Care Made Easier
Friendly guidance, right-fit products, and fast delivery with set-up for your home in Dallas Forth Worth area.
Mobility Equipment
Move with comfort and confidence. We match scooters and wheelchairs to your home, doorways, and daily routines—and we can visit your home or facility to make sure it fits just right. No pressure, just kind help.
Incontinence Care
Comfort, dignity, and discretion. Order the right protection online with fast, discreet shipping—and feel supported, not overwhelmed.
Adaptive apparel
Easy dressing that looks like everyday style—made for limited mobility, wheelchair use, or caregiver assistance. Choose what feels good and fits life.
Why Families Choose Hieline.
From your first call to every follow-up, we’re by your side—with fast delivery and lifetime phone support, in-home setup and quick answers, so you always have the right equipment, the confidence to use it, and help the moment you need it.
Fast reliable Service.
Same- or next-day delivery & service on common items (as inventory allows).
Set up the right way.
In-home delivery, placement, and a quick walkthrough so everyone feels confident.
Guidance + zero pressure.
Tell us your space and goals—we’ll recommend a few good options, not a catalog dump.
With you all the way.
Lifetime support plus repairs and parts—your direct local contact is one call away.
faqs
Often same or next day on common items in Plano/Dallas, as inventory allows.
Yes. We deliver, place, test, and show you how to use it—right at home.
Either. Many families start with a rental and switch to purchase later.
Rentals: Call 214-227-2222 and we’ll repair or replace rented equipment per your rental terms (fees may apply if damage is outside normal use).
Retail purchases: Repairs are available at a service fee, and manufacturer warranties (if applicable) are honored. We’ll provide a clear estimate before any work.
Yes. Lifetime phone support is included through local contact—no call centers.
Yes. We can schedule weekly, bi-weekly, or monthly deliveries. You can pause, skip, or change sizes anytime, with a reminder before each order. Plain packaging, local delivery or shipping, and simple billing on the ship date. To set it up, use the form or call 214-227-2222.
Yes. If the item is in stock, you’re welcome to try it at our Plano store. Call 214-227-2222 to confirm availability or set a time.
Need help choosing?
Tell us a little about your needs—we’ll guide you to the best fit for your space, comfort, and budget.